Time for an
upgrade?

Yes, we offer free shipping on all orders over $50. For orders below this amount, a small shipping fee will apply depending on your location. We also provide expedited shipping options for faster delivery, and these charges will be calculated at checkout. Free shipping is available for standard delivery within the contiguous United States. Please check our shipping policy for more details on international orders or remote areas.

At Ignite, we want you to be completely satisfied with your purchase. That's why we offer a hassle-free 30-day return policy. If you're not happy with your item, you can return it within 30 days of receipt, provided it's unused and in its original packaging. Once we receive the returned item, we'll process a full refund or exchange based on your preference. Please note, shipping fees for returns may apply unless the item is faulty or damaged upon arrival.

Yes, Ignite is proud to be an authorized retailer for all the brands we carry. This means that we work directly with manufacturers and distributors to ensure that you receive 100% genuine products. By purchasing from an authorized retailer, you also have the added peace of mind knowing your product is covered by the manufacturer’s warranty. We never sell counterfeit or unauthorized goods, and we stand behind the quality of every product we offer.

Delivery times depend on your location and the shipping option you choose at checkout. For standard delivery, most orders within the continental U.S. arrive within 3-5 business days. If you're in a hurry, we also offer expedited shipping options, such as 2-day or next-day delivery, for an additional fee. International shipping times may vary, and you’ll be able to see an estimated delivery date at checkout. Orders are processed within 1-2 business days, so you’ll have your tracking information quickly.

Absolutely! Once your order has been shipped, we will send you a confirmation email with your tracking number and a link to the carrier’s website. You can track your package directly through that link or by logging into your account on our website. Tracking updates will be provided in real time so you can see exactly where your order is and when it’s expected to arrive. If you have any trouble accessing your tracking information, our customer service team is happy to assist you.

All the products we sell come with the manufacturer’s warranty, which typically ranges from 1 to 3 years depending on the item. This warranty covers any defects in material or workmanship during normal use. Should you experience any issues with your product within the warranty period, we will work with the manufacturer to facilitate repairs or replacements. Some products may also offer extended warranties, which you can opt for at the time of purchase for added protection.

Yes, we offer a price matching policy to ensure you're always getting the best deal. If you find the same product at a lower price from any authorized retailer, simply let us know, and we will match it. The item must be identical in terms of model number, color, and warranty. Price match requests can be made before or up to 14 days after your purchase. Please note, the price match does not apply to items on clearance or from unauthorized resellers.