Our services, tailored to fit your needs.

From quick diagnostics to complete repair, our service offering is built to support every stage of your repair or upgrade.







 

How can we help?

Repair, not replace

Book a repair with our team and have your device professionally diagnosed and fixed by experienced technicians.

Master the essentials of gadget repair with our complete eLearning collection.

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Get expert insight.

Whether in-person or online - for diagnostics, fault finding, or general advice. Our experts will help you identify the issue and guide you toward the right fix.


We are Ignite

We’re a team of gadget specialists and experienced technicians, here to help you get more from your tech. From selling the latest devices and components to offering expert repairs - we make owning and maintaining your gear simple.


Over

142k

products sold

Established

12

years

Carried out

78k

repairs

With

95%

positive reviews



Voted one of the most trusted and responsive independent tech retailers and service teams by TechReview Hub in 2025.

We’ve helped tens of thousands of customers across the US and EU get their tech back up and running.

Recognised by The Digital Journal for innovation in repair services, tool hire, and customer-first support.

Proudly supplying quality gadgets, expert advice, and trusted repair services since day one.


Technology partners

We integrate with trusted platforms to help deliver a smoother, smarter experience — from secure payments and cloud-based tools to fast fulfilment and connected support.


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Need remote support?

Explore the different packages we offer below.

FREE

$0

Quick help identifying common device issues.


✔ Basic Troubleshooting via Email
✔ Access to Help Articles
✔ Limited Error Code Lookup
✔ Community Forum Support
✔ 24-hour Response Time


LITE

$25

Ideal for small tech shops needing reliable support.


✔ 15-Min Diagnostic Call
✔ Real-Time Fault Walkthrough
✔ Email Follow-Up with Next Steps
✔ Basic Repair Suggestions
✔ 4 hour priority response


PRO

$50

Built for field technicians and serious DIYers.


✔ 30-Min Video Call
✔ Full-System Scan Support
✔ Live Sensor Data Interpretation
✔ Custom PDF Diagnostic Report
✔ Same-Day Priority Response


ENTERPRISE

CALL

For IT teams or service networks with ongoing needs.


✔ On-Demand Remote Diagnostics
✔ Dedicated Account Technician
✔ Custom Workflow Integration
✔ Weekly Reports & Analysis
✔ Phone, Video & Chat Support


BOOK YOUR LAPTOP HEALTH CHECK




No stone unturned

We start with a full overview of your laptop’s essential systems. Our technicians inspect battery health, internal temperatures, storage performance, fan operation, ports, and more — checking for wear, faults, and potential risks.

This isn’t just a quick once-over — it’s a detailed, methodical check to ensure everything’s running smoothly and you won’t be surprised by hidden issues.


Finding hidden faults

If your laptop’s been acting up or showing system warnings, we’ll run a full diagnostic scan using professional-grade tools. We check for hardware faults, battery wear, overheating issues, and any system errors stored in the device’s logs. It’s the same level of insight used by expert repair shops — giving you clear answers and avoiding unnecessary guesswork.


Back to work, worry-free

At the end of the check, you’ll get a clear, no-pressure summary of our findings. If we spot any issues, we’ll explain them in plain terms and suggest the next steps. You’ll know exactly how your laptop’s performing — whether it needs attention now or just routine monitoring. It’s a simple way to work with confidence, knowing your device has been professionally assessed.


“Fast, reliable service and solid support - helps keep our devices running and our team productive.”


John Barker
Owner, TechFix Solutions

  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?

Scan & identify fault codes

Turn your phone into a powerful diagnostic tool - scan, identify, and fix with confidence. Join the thousands already using our app.

Download on Google Play
Download on App store
Coming soon to the Microsoft Store

Trusted by teams at

Orders

What payment methods do you accept?

We accept a variety of payment methods including credit and debit cards, PayPal, Apple Pay, and Google Pay. For a complete list of accepted payment methods, please refer to our Payment Options section.

What is your return policy?

We offer a 30-day return policy on all items. Products must be returned in their original condition and packaging. Some exclusions may apply. Please visit our Returns & Refunds page for more details.

Can I change or cancel my order?

You can change or cancel your order within 24 hours of placing it, as long as it has not yet been dispatched. Please contact our customer service team immediately if you need to make a change.

Products

How do I set up my new device?

Most devices come with a quick start guide in the box. Additionally, we offer online setup guides and tutorials for various products. Check the "Support" or "Tutorials" section on our website for detailed instructions.

Do you offer warranties on your products?

Yes, all our products come with a manufacturer's warranty. The duration and terms of the warranty vary by product and manufacturer. Additional extended warranty options may be available for purchase.

Shipping

Do you ship internationally?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary depending on the destination. Please visit our Shipping Information page for detailed information about international shipping options and costs.

How can I track my order?

Once your order is shipped, we will send you an email with a tracking number. You can use this number to track your order directly on our website under the "Track My Order" section or through the carrier’s website.


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